Classica
Homes is committed to maintaining the trust and confidence of everyone we do
business with, from clients and Realtors, to trade partners and financial
institutions. The following policies are in place to protect and secure the
personal information you provide to our company in order to conduct business or
serve you as a client.
Information we collect
The information we
collect online includes names, address, city, state, ZIP code, telephone
numbers, email addresses and in the case of a Request for Information, we will
collect specific information prospective clients volunteer about their
preferences for their home. At no time will we request any financial
information, account numbers, security codes, SSN numbers, or any other
sensitive data over the internet or via email.
This website uses
Mouseflow: a website analytics tool that provides session replay, heatmaps,
funnels, form analytics, feedback campaigns, and similar
features/functionality. Mouseflow may record your clicks, mouse movements, scrolling,
form fills (keystrokes) in non-excluded fields, pages visited and content, time
on site, browser, operating system, device type (desktop/tablet/phone), screen
resolution, visitor type (first time/returning), referrer, anonymized IP
address, location (city/country), language, and similar meta data. Mouseflow
does not collect any information on pages where it is not installed, nor does
it track or collect information outside your web browser. If you'd like to
opt-out, you can do so at https://mouseflow.com/opt-out. If you'd like to obtain a
copy of your data, make a correction, or have it erased, please contact us
first or, as a secondary option, contact Mouseflow at privacy@mouseflow.com.
For more information,
see Mouseflow’s Privacy Policy at https://mouseflow.com/privacy/.
For more information
on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/.
For more intormation
on Mouseflow and CCPA visit https://mouseflow.com/ccpa/.
How the Information is Used
Classica Homes
uses the information you provide us to better understand your needs and provide
you with the best possible service, both to current clients, as well as
business partners and potential clients, and other interested parties. We also
maintain a mailing list to which we send company newsletters, postcards, event
invitations, and other marketing information. You always have the option of
removing yourself from these lists by either contacting our main office by
phone (704-997-3480) or email (Questions@classicahomes.com).
Classica Homes
analyzes the data collected through the website analytics tool, Mouseflow, in
order to provide our website visitors with a better experience. With the
exception of warranty submittals, none of the data we collect via Mouseflow is
personally identifiable information.
Classica Homes never sells,
rents, leases, or exchanges your personal information with other organizations,
companies, or individuals. Classica Homes assures you that the identity of all
who contact us through this Website will be kept confidential.
Security
Classica Homes is committed
to ensureing the security of your personal information. To prevent unauthorized
access, maintain data accuracy, and ensure the proper use of information, we
have established and implemented appropriate physical, electronic, and
managerial procedures to safeguard and secure the information we collect online.
Cookies
From time to time, we may
send a "cookie" to your computer. A cookie is a small piece of data
that is sent to your browser from a Web server and stored on your computer's
hard drive. A cookie can't read data off your hard drive or read cookie files
created by other sites. Cookies do not damage your system. We use cookies to
recognize you when you return to our site, specifically the "Client
Entrance" portion of our site.
If your browser is set to not
allow any cookies, then portions of our site, specifically the "Client
Entrance" portion will not function. If you have any questions about this
feature of the website, please feel free to contact us at any time:
Questions@classicahomes.com.
Links
to Outside Sites
This Website links to
documents located on Websites maintained by other organizations or individuals.
Once you access a link to another Website, please be aware that Classica Homes
is not responsible for the privacy practices or the content of such Websites.
Removing
Your Name from our Mailing List
We give you the opportunity
to remove your name from our postal mailing list so that you do not receive any
fugure communications from our company. If you desire to permanently remove
your name, you can contact our main office by phone (704-997-3480) or email
(Questions@classicahomes.com).
Contacting
Us
If you have comments or
questions about our online privacy policy, or any other issues with our
website, please send an email to Questions@classicahomes.com or phone our main
office at 704-997-3480.
Classica Homes
partners with Audience Town to enhance your online experience and provide
tailored content based on your preferences. Audience Town may collect certain
data when you visit our website to help us better understand our audience and
improve our services. For detailed information on how Audience Town collects,
uses, and protects your data, please review their Privacy Policy.
By using our website,
you acknowledge and agree to the practices outlined in our Privacy Policy and
Audience Town's Privacy Policy.
No Sharing of Personal Information