Privacy Policy

Classica Homes is committed to maintaining the trust and confidence of everyone we do business with, from clients and Realtors, to trade partners and financial institutions. The following policies are in place to protect and secure the personal information you provide to our company in order to conduct business or serve you as a client.

 

The information we collect online includes names, address, city, state, ZIP code, telephone numbers, email addresses and in the case of a Request for Information, we will collect specific information prospective clients volunteer about their preferences for their home. At no time will we request any financial information, account numbers, security codes, SSN numbers, or any other sensitive data over the internet or via email.

 

This website uses Mouseflow: a website analytics tool that provides session replay, heatmaps, funnels, form analytics, feedback campaigns, and similar features/functionality. Mouseflow may record your clicks, mouse movements, scrolling, form fills (keystrokes) in non-excluded fields, pages visited and content, time on site, browser, operating system, device type (desktop/tablet/phone), screen resolution, visitor type (first time/returning), referrer, anonymized IP address, location (city/country), language, and similar meta data. Mouseflow does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. If you'd like to opt-out, you can do so at https://mouseflow.com/opt-out. If you'd like to obtain a copy of your data, make a correction, or have it erased, please contact us first or, as a secondary option, contact Mouseflow at privacy@mouseflow.com.

For more information, see Mouseflow’s Privacy Policy at https://mouseflow.com/privacy/.

For more information on Mouseflow and GDPR, visit https://mouseflow.com/gdpr/.

For more intormation on Mouseflow and CCPA visit https://mouseflow.com/ccpa/.

 

Classica Homes uses the information you provide us to better understand your needs and provide you with the best possible service, both to current clients, as well as business partners and potential clients, and other interested parties. We also maintain a mailing list to which we send company newsletters, postcards, event invitations, and other marketing information. You always have the option of removing yourself from these lists by either contacting our main office by phone (704-997-3480) or email (Questions@classicahomes.com).

 

Classica Homes analyzes the data collected through the website analytics tool, Mouseflow, in order to provide our website visitors with a better experience. With the exception of warranty submittals, none of the data we collect via Mouseflow is personally identifiable information.

 

Classica Homes never sells, rents, leases, or exchanges your personal information with other organizations, companies, or individuals. Classica Homes assures you that the identity of all who contact us through this Website will be kept confidential.

 

Classica Homes is committed to ensureing the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

From time to time, we may send a "cookie" to your computer. A cookie is a small piece of data that is sent to your browser from a Web server and stored on your computer's hard drive. A cookie can't read data off your hard drive or read cookie files created by other sites. Cookies do not damage your system. We use cookies to recognize you when you return to our site, specifically the "Client Entrance" portion of our site.

 

If your browser is set to not allow any cookies, then portions of our site, specifically the "Client Entrance" portion will not function. If you have any questions about this feature of the website, please feel free to contact us at any time: Questions@classicahomes.com.

 

This Website links to documents located on Websites maintained by other organizations or individuals. Once you access a link to another Website, please be aware that Classica Homes is not responsible for the privacy practices or the content of such Websites.

 

We give you the opportunity to remove your name from our postal mailing list so that you do not receive any fugure communications from our company. If you desire to permanently remove your name, you can contact our main office by phone (704-997-3480) or email (Questions@classicahomes.com).

 

If you have comments or questions about our online privacy policy, or any other issues with our website, please send an email to Questions@classicahomes.com or phone our main office at 704-997-3480.